Q Tec Lanka (Pvt) Ltd - A Bunch of Possibilities

Maintenance Services

Maintenance Services & Contracts:

We aim to help businesses and offices as a partner, through our continuous and diligent dedication to providing the highest quality of service. In order to achieve integration of what we offer to our customers, we added to our package the maintenance support services.

Whether you need a regular service agreement or occasional emergency help-desk support, we can provide you:

AMC (Annual Maintenance Contract)

Is it so important to maintain efficiency & smooth operations in a business? Of course yes, it’s not only important but mandatory too. Maintaining continuous flow and effective business is merely the toughest job.

Your business may belong to any sector such as Government, Private or any other SME organization and with IT Annual Maintenance Contract Services (IT AMC Services) we will help you to acquire well-maintained infrastructure along with highly qualified, competitive strong assistance meeting respective business standards.

Why Annual Maintenance Contract AMC is for any business is so important?

  • Annual Maintenance Contract helps you to avoid high repair cost and rescues from unexpected damages.
  • Services of AMC contribute to regular checkups of infrastructure, network & servers and provide spare machinery parts if needed.
  • Time intervals are based on the understanding between clients and the dealers.
  • Services are performed as per scheduled intervals.
  • AMC service providers use only genuine spare parts or machinery while replacing the failed parts or any issues.
  • An annual maintenance contract is varied according to the business.
  • Services, repairs, and maintenance of a particular organization are well carried throughout the contract period.
  • One can save money, time and can contribute their complete focus on bringing profits to their prized organizations.
  • Under the Annual maintenance contract, any information related to business or organization is highly authenticated and protected.
  • A business with AMC service is highly secured, scalable and reliable.

How could your organization be fitted with our-IT AMC support IT AMC services

  • We have a skilled team of technicians with hands-on experience in different sectors. Our offsite & onsite regular visits allocate your business to be completely organized.
  • We cater to the best outfit solutions as per the requirements of industry standards.
  • Action to call service in emergency or immediate cases.
  • Our customer support is available round the clock. We never have restrictions to offer our splendid services.
  • Based on the contract period, we will perform regular maintenance checkups and eliminate the glitches in and around the company, network, server or whatever it may be.
  • We will generate monthly reports with respect to maintenance operations.
  • Our qualified professionals always keep monitoring your workstations, IT Audits, Security checks and every minute part of your organization.
  • We render on-time backups; provide security solutions for threats, spyware, and worms or for any unauthorized access to systems or networks.
  • Our affordable packages to our clientele and help them to enhance profits in their business.
  • With IT AMC support services, our customers can definitely free themselves from all other infrastructure-related issues and can have complete concentrate on their main business and ROI’s.
  • With our innovative products and services, we always deliver only the best for your needs.

On-Site Support

We offer phone and on-site support as well as support for a wide range of hardware. We aim to provide you with the highest possible level of customer service. When you call us we assign you with an experienced technician who can provide you with an 'end-to-end' resolution to your problem. Our technician will assess your situation, before recommending a course of action. If it is necessary to buy new parts or software than the technician will install these and ensure that you have a working system.

Contact Information

  Q Tec Lanka (Pvt) Ltd, Bernard Business Park, 2nd Floor, No. 106, Dutugamunu Street, Dehiwala, Sri Lanka.

  [email protected]

  038 568 8122

  074 002 7832

  Monday - Satarday (09 am to 05 pm)
(Sunday Closed)